Service Leader - Engineering (Chargeman)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader - Engineering (Chargeman) oversees hotel engineering operations, electrical systems, preventive maintenance, repairs and compliance with Malaysian safety regulations. Candidates should hold a recognised Malaysian Chargeman competency certificate, relevant electrical or engineering qualifications, and practical experience in hotel, commercial or industrial facilities. The role requires strong troubleshooting skills, knowledge of building services, safe working practices and the ability to supervise technicians and contractors. Shangri-La expects a dependable, hands-on leader who can respond to breakdowns, maintain service standards, control maintenance costs and support smooth guest operations. Shift work, communication skills and the ability to work under pressure are important.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and operating hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The company is known for personalised service, distinctive regional hospitality and high standards in guest comfort, food and beverage, facilities and wellbeing. Shangri-La properties employ diverse teams in operations, engineering, culinary services, finance, sales and guest services. In Malaysia, the group operates prominent city hotels and resort properties, offering career opportunities in both urban and island destinations. Employees may receive structured training, staff benefits, meals, uniforms and opportunities for internal mobility, although benefits vary by property and employment contract.

Working in Malaysia

Malaysia offers opportunities in hotel engineering, facilities management, tourism, construction, marine services and technical maintenance, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort areas. Island life is generally relaxed, multicultural and community-oriented, with Malay, Chinese, Indian and indigenous influences shaping food, festivals and daily life. Langkawi and Penang provide beaches, outdoor activities and established expatriate communities, while Sabah and Sarawak offer nature-focused lifestyles. Living costs vary; accommodation and transport may be more limited on smaller islands. Foreign professionals normally need an employer-sponsored Employment Pass, with the employer handling approval and immigration procedures. A valid Malaysian Chargeman certificate may be essential for electrical supervisory work. Candidates should confirm recognition of overseas qualifications, medical requirements, accommodation, transport, taxation and dependent arrangements before relocating. English is widely used in hotels, while learning basic Malay helps with workplace integration.