Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports Shangri-La Singapore’s sales team with client communication, proposals, contracts, reports, appointments, and day-to-day administration. Candidates would typically need a diploma or degree in hospitality, business, marketing, or a related field, along with strong organisation, written and verbal communication skills, and confidence using Microsoft Office and hotel systems. Previous experience in hotel sales, events, reservations, or customer service is advantageous. The role requires accuracy, discretion, professional presentation, and the ability to manage several deadlines while supporting sales managers and maintaining positive relationships with corporate and leisure clients. Flexibility, teamwork, initiative, and a genuine interest in hospitality are likely to be expected.

About the employer

Shangri-La Singapore is a luxury hotel located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its spacious grounds, high standards of service, extensive dining facilities, meeting and event spaces, and strong focus on personalised guest experiences. Its business includes luxury accommodation, restaurants, banqueting, conferences, weddings, and corporate hospitality. Employees typically work in a multicultural environment with opportunities to interact with international guests and business partners. Shangri-La places emphasis on gracious service, professional development, teamwork, and cultural awareness. A Sales Coordinator supports the commercial operation by helping sales colleagues manage enquiries, client information, documentation, presentations, and internal coordination across hotel departments.

Working in Singapore

Singapore is a compact, highly connected island city with strong opportunities in hotels, tourism, events, aviation, retail, technology, finance, and international business. The culture is multicultural, shaped by Chinese, Malay, Indian, and expatriate communities, with English widely used at work. Lifestyle is convenient and safe, offering excellent public transport, diverse food, shopping, parks, beaches, and lively neighbourhoods, although accommodation and daily expenses can be high. Overseas candidates generally need an employer-sponsored work pass. Professional roles may qualify for an Employment Pass or S Pass, subject to salary, qualifications, experience, and government approval; the employer normally handles the application. Research housing, healthcare, taxes, and transport costs before relocating. Singapore’s tropical climate is hot and humid year-round, with frequent rain. The island is well placed for travel around Southeast Asia, including Malaysia, Thailand, Indonesia, and Vietnam.