Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling administrative duties, preparing proposals and reports, coordinating client communication, maintaining account records, and arranging appointments, site inspections, and sales activities. Candidates should have relevant experience in hotel sales, business administration, or a related field, with strong organisational and communication skills. Proficiency in English and Cantonese is advantageous, while Mandarin may be beneficial in Hong Kong’s market. The successful candidate is expected to be detail-oriented, professional, responsive, service-minded, and able to manage competing deadlines. Familiarity with Microsoft Office and hotel systems, along with a proactive attitude and the ability to work effectively with multiple departments, would be valuable.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The group is known for warm Asian hospitality, high service standards, and properties located in major cities, resort destinations, and business centres. Shangri-La hotels typically provide accommodation, dining, meetings, events, wellness, and leisure services for corporate, group, and individual guests. The company places emphasis on personalised guest experiences, operational excellence, colleague development, and responsible business practices. A Sales Coordinator in Hong Kong would generally support revenue-generating activities, client relationships, event and group business, and the smooth administration of the hotel’s commercial operations.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, logistics, and professional services. Hotel and event roles are concentrated in Central, Tsim Sha Tsui, Admiralty, Causeway Bay, and major resort areas. The culture blends Cantonese traditions with international influences; workplaces are fast-paced, customer-focused, and often multilingual. Lifestyle options range from dense urban neighbourhoods and excellent dining to beaches, hiking trails, islands, and lively cultural districts. Public transport is efficient, and renting is convenient but expensive, especially on Hong Kong Island and in Kowloon. Most overseas employees need an employment visa sponsored by their employer, normally through the General Employment Policy, and must meet qualification and salary requirements. Applicants should confirm visa eligibility, accommodation costs, insurance, tax, and relocation support before accepting an offer. Cantonese is valuable locally, while English is widely used in business and hotels.