Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, property and hotel assets while maintaining a safe and welcoming environment. Requirements typically include relevant hotel, security or law-enforcement experience, good knowledge of emergency procedures, incident reporting and access control, and the ability to supervise and coach a team. Candidates should be physically fit, observant, dependable and calm under pressure. Strong communication skills in English and Cantonese are advantageous in Hong Kong. The role involves patrols, monitoring security systems, responding to incidents, supporting investigations, coordinating with emergency services and ensuring compliance with hotel policies and local regulations. Shift work, including nights, weekends and public holidays, is normally expected.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other destinations. The company operates under a strong service philosophy focused on warm Asian hospitality, personalised guest care and high operating standards. Shangri-La properties commonly offer accommodation, restaurants, wellness facilities, conference venues and extensive guest services. Its Hong Kong hotels are prominent city properties serving international travellers, business guests and local events. Employees typically work in a multicultural environment with structured operational procedures, training opportunities and career development across the wider group. Security teams play an important role in protecting people and property while ensuring guests experience a comfortable, discreet and professional stay.

Working in Hong Kong

Hong Kong offers substantial opportunities in hotels, tourism, finance, retail, aviation, logistics, technology and professional services. The culture blends Cantonese traditions with international influences, and workplaces are generally fast-paced, service-oriented and multilingual. Lifestyle options range from dense urban districts, shopping and dining to hiking trails, beaches and outlying islands. Public transport is efficient, though housing can be expensive, especially on Hong Kong Island and Kowloon. Overseas employees normally require an appropriate work visa, with the employer usually supporting applications under the General Employment Policy; eligibility depends on qualifications, experience, salary and an approved job offer. Bring verified educational and employment documents, and check current Immigration Department requirements before relocating. Employer-provided medical coverage, staff meals, accommodation assistance or transport may be available, but these benefits should be confirmed directly with Shangri-La.