Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Typical duties include monitoring entrances and surveillance systems, conducting patrols, responding to incidents, managing access control, preparing reports and supporting emergency procedures. Candidates should usually have relevant hotel, commercial or security experience, good physical fitness, strong observation and communication skills, and a calm, professional manner. Knowledge of local security procedures, first aid and fire safety is advantageous. The role requires shift work, including nights, weekends and public holidays, together with strict confidentiality, reliability and a guest-focused approach.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, with properties known for attentive service, comfortable surroundings and strong local character. The group employs colleagues in hotel operations, food and beverage, guest services, engineering, security, finance and corporate functions. Shangri-La places emphasis on genuine hospitality, professional development, teamwork and creating memorable guest experiences. In Hong Kong, its hotels serve business and leisure travelers and operate in a highly competitive luxury market, where polished service, operational discipline and cultural awareness are particularly important.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology, logistics and professional services. Hotel jobs are concentrated on Hong Kong Island, Kowloon and the airport area, with roles commonly requiring Cantonese, English or Mandarin depending on the position. The culture is fast-paced, international and respectful of hierarchy, while food, festivals, hiking and efficient public transport are central to daily life. Accommodation can be expensive, so many employees live in Kowloon or the New Territories and commute by MTR. Overseas workers generally need an employer-sponsored employment visa, normally arranged after receiving a formal offer and meeting Immigration Department requirements. Applicants should prepare qualifications, references, health and identity documents. Research housing, taxes, transport costs and shift-work arrangements before relocating.