Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the department with daily administration, record keeping, purchasing documentation, scheduling, inventory updates, reports and coordination between outlets and other hotel teams. Applicants should generally have a diploma or equivalent qualification, previous hospitality or administrative experience, good computer skills and confidence using Microsoft Office. Strong organization, attention to detail, communication and numeracy are important. The candidate is expected to work accurately under pressure, maintain confidentiality, respond promptly to operational requests and provide professional support to managers and service teams. Flexibility to work in a hotel environment, including weekends or public holidays when required, is also expected.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for personalized Asian-inspired hospitality, high service standards and a wide range of accommodation, dining, events and wellness experiences. Shangri-La properties typically provide structured operating procedures, multicultural workplaces and opportunities for employees to develop careers across hotel departments and countries. In Malaysia, the group operates established luxury hotels and resorts serving business travelers, leisure guests, families and corporate events. Employees are generally expected to demonstrate warmth, professionalism, teamwork and a strong commitment to guest satisfaction while supporting the company’s service culture.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Island locations such as Langkawi and parts of Sabah provide tourism, food and beverage, housekeeping, guest services and event-related jobs, while major cities offer broader corporate and hotel careers. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences reflected in food, festivals, language and daily life. Lifestyle costs vary: Kuala Lumpur is generally more expensive than smaller towns, while island living may involve higher transport and imported-goods costs. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through the relevant Malaysian immigration process. Candidates should confirm sponsorship, salary, accommodation, insurance and contract terms before relocating. English is widely used in hotels, although local language skills can be advantageous.