Manager, Corporate and Marketing Communications

Role summary

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The Manager, Corporate and Marketing Communications will develop and deliver communications strategies that strengthen Shangri-La’s corporate reputation and support hotel and brand marketing objectives. Requirements typically include a degree in communications, public relations, marketing, journalism or a related field, together with several years of relevant experience, preferably in hospitality, luxury, travel or an international organisation. Strong writing, editing, media relations, project management and presentation skills are expected, along with excellent English; Cantonese and Mandarin are advantageous in Hong Kong. The successful candidate should be commercially aware, creative, well organised and comfortable managing agencies, media enquiries, internal stakeholders, campaigns and communications across digital and traditional channels.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, with properties known for attentive service, distinctive local experiences and high-quality accommodation, dining and wellness facilities. The group serves leisure travellers, corporate guests, meetings and events customers, and long-stay residents. Corporate roles in Hong Kong support brand reputation, regional communications, marketing, commercial performance and stakeholder engagement across a large global network. Shangri-La places emphasis on Asian hospitality, colleague development, responsible business practices and consistent guest experiences. The company’s Hong Kong headquarters provides exposure to a multicultural, fast-paced environment and collaboration with hotels, corporate teams, media, agencies and international business partners.

Working in Hong Kong

Hong Kong is a compact, highly connected city with strong opportunities in hospitality, finance, technology, retail, aviation, education and professional services. Its culture blends Chinese traditions with international influences, and Cantonese, English and Mandarin are widely used in business and daily life. Residents enjoy excellent public transport, diverse restaurants, vibrant arts and nightlife, shopping, hiking trails, beaches and nearby islands. Housing is expensive, particularly in central districts, so many professionals consider areas such as Kowloon, the New Territories or outlying islands. Overseas employees generally need an employment visa sponsored by their employer, usually under the General Employment Policy, and should secure approval before starting work. Employers commonly assist with documentation and relocation, but candidates should confirm medical, tax, housing and dependent arrangements. Hong Kong offers an energetic lifestyle, though working hours and living costs can be demanding.