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The Housekeeping Coordinator supports the department with administrative and operational coordination, including updating room-status records, preparing reports, handling telephone and guest requests, coordinating with housekeeping supervisors and other departments, and maintaining accurate documentation. Candidates are expected to have good communication, organization and computer skills, a professional approach, attention to detail and the ability to manage multiple tasks in a busy hotel environment. Previous experience in hotel housekeeping or administration is advantageous. As this position is part of an Emiratisation program, it is generally intended for eligible UAE nationals and requires a positive attitude, willingness to learn and commitment to Shangri-La service standards.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group operates properties under the Shangri-La, Shangri-La International Hotel Management, Traders, Kerry and JEN brands. Its hotels emphasize warm Asian hospitality, personalized service, high-quality dining, wellness and memorable guest experiences. Shangri-La properties in the United Arab Emirates serve both leisure and business travelers and typically provide extensive training, structured departmental operations and opportunities for career development. The company places strong importance on service culture, teamwork, professional standards and responsible employment practices. This role supports the housekeeping function at a UAE property and is connected with the country’s Emiratisation initiative, which encourages private-sector employment and career development for UAE nationals.
The United Arab Emirates is not a single island but a federation of seven emirates, including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah, with extensive coastlines and resort islands. Hospitality, tourism, aviation, retail, property, finance, technology and healthcare offer many job opportunities. The culture blends Emirati traditions with a large international community; modest clothing, respect for Islamic customs and consideration during Ramadan are important. Lifestyle ranges from busy city living and shopping to beaches, desert activities and modern entertainment. Summers are extremely hot, while winters are pleasant. Expatriate employees usually need an employment entry permit and residence visa sponsored by the employer, along with medical checks and Emirates ID registration. UAE nationals generally have different documentation requirements. Employers may provide accommodation, transport, meals and health insurance, but applicants should confirm all benefits, working hours and contract terms before relocating.
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