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The Assistant Manager/Manager, Human Resources supports the hotel’s people strategy, employee relations, recruitment, onboarding, performance management, training coordination and compliance with Singapore employment regulations. Candidates are generally expected to have a diploma or degree in Human Resources, Business Administration or a related field, along with several years of relevant hospitality HR experience. Strong knowledge of employment practices, communication skills, discretion and the ability to work with employees at all levels are important. The successful candidate should be service-oriented, organised, approachable and comfortable working in a fast-paced, multicultural hotel environment. Experience with HR systems, payroll coordination and labour legislation would be advantageous.
Shangri-La is a luxury hospitality group originating in Hong Kong and operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The brand is known for personalised service, elegant accommodation and its distinctive Asian-inspired hospitality culture. Shangri-La hotels typically offer guest rooms, restaurants, meeting facilities, wellness services and recreational experiences. The company places strong emphasis on employee development, service excellence, teamwork and creating memorable guest experiences. In Singapore, Shangri-La operates a prominent luxury hotel serving business and leisure travellers, international events and high-end dining guests. Working for the group can provide exposure to a multicultural workforce, structured hotel operations and career opportunities across different departments and properties.
Singapore is a compact, highly connected island city-state with strong opportunities in hospitality, finance, technology, healthcare, logistics and professional services. Tourism and hotel jobs are available in front office, food and beverage, events, housekeeping and human resources, although competition can be strong. The culture is multicultural, orderly and generally fast-paced, with English widely used at work. Lifestyle highlights include excellent public transport, diverse food, safe neighbourhoods, shopping, parks and easy access to regional destinations. Living costs, especially rent, are high; shared accommodation or employer-supported housing may be helpful. Foreign professionals normally need an employment pass or S Pass sponsored by an employer, with eligibility depending on salary, qualifications and government criteria. Applicants should secure a job offer before relocating and confirm pass approval before travel. Singapore’s hot, humid climate makes lightweight clothing and air-conditioned workplaces standard.
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