Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the hotel’s events and banquet sales team by responding to enquiries, preparing proposals and quotations, coordinating site inspections, updating client records and assisting with event contracts and billing details. The role typically requires hospitality, sales or business qualifications, relevant hotel or events experience, strong administrative skills and confidence using Microsoft Office and hotel systems. Candidates should communicate professionally in English, be organised, commercially aware and comfortable managing several deadlines. Knowledge of the local market and additional languages such as Malay or Mandarin may be advantageous. A positive service attitude, attention to detail and the ability to work flexible hours, including evenings, weekends and public holidays, are expected.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for warm Asian service, distinctive properties and high standards of guest care. Its portfolio includes luxury hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international destinations. In Malaysia, Shangri-La operates established hotels and resorts serving business travellers, leisure guests, weddings, conferences and corporate events. The group places strong emphasis on personalised service, employee development, cultural awareness and responsible hospitality. An Events Sales Coordinator can expect to work closely with sales, banquet, kitchen, front office and finance teams while supporting the delivery of conferences, meetings and social functions. The company generally values professionalism, teamwork, initiative, presentation skills and a genuine interest in creating memorable guest experiences.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and business services. Kuala Lumpur is the main commercial centre, while Langkawi, Penang, Kota Kinabalu, Tioman and the Perhentian Islands provide resort-based work and a slower coastal lifestyle. Malaysian culture blends Malay, Chinese, Indian and Indigenous influences, with excellent food, festivals and generally affordable daily living. Island life is attractive for beaches, diving and outdoor activities, although transport, healthcare and housing can be more limited than in major cities. Foreign employees normally need an employer-sponsored Employment Pass; the hiring company submits the application and approval is required before starting work. Relocating candidates should confirm accommodation, medical insurance, contract terms, tax obligations and whether dependants can accompany them. English is widely used in hospitality, while Malay and Mandarin can improve local communication and employment prospects.