Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for developing event and banquet business, managing key accounts, preparing proposals, negotiating contracts, and coordinating closely with operations to deliver successful meetings, weddings, conferences, and social events. Candidates are generally expected to have a diploma or degree in hospitality, business, marketing, or a related field, together with several years of hotel or event-sales experience. Strong knowledge of the Malaysian hospitality market, corporate and MICE segments, negotiation skills, communication ability, and a proven record of meeting revenue targets are important. The role requires excellent organization, attention to detail, client relationship management, flexibility, and the ability to work under pressure, including evenings, weekends, and public holidays.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is recognized for personalized service, distinctive properties, strong guest relations, and its Asian-inspired approach to hospitality. Shangri-La operates full-service hotels that commonly include accommodation, restaurants, banquet facilities, wellness services, and conference spaces. Its Malaysian portfolio includes prominent city and resort properties, serving leisure travelers, corporate clients, weddings, and international events. Employees typically work in a structured, service-focused environment with opportunities for cross-department collaboration and career development. Benefits and employment conditions vary by property, role, experience, and applicable Malaysian employment regulations.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. Event-sales professionals can find work with luxury hotels, beach resorts, convention venues, restaurants, and destination-management companies, especially in meetings, incentives, weddings, and corporate events. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in hotels, while Malay is the national language. Lifestyle ranges from busy urban living to relaxed island life, with generally affordable food and transport compared with many international destinations. Langkawi, Penang, and Sabah provide beaches, nature, and outdoor activities, though access and services vary by island. Foreign hires normally need an employer-sponsored Employment Pass, and the company must support the application before work begins. Candidates should confirm visa, medical, tax, accommodation, and relocation terms directly with Shangri-La.