Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role supports the planning, coordination and daily operation of family-focused events, activities and guest experiences at Shangri-La Singapore. Candidates should have a diploma or degree in hospitality, events, business or a related field, with relevant experience in hotel operations, event management, guest engagement or family entertainment. Strong coordination, communication and leadership skills are expected, along with confidence managing vendors, schedules, budgets and operational teams. The successful candidate should be service-oriented, creative, energetic and comfortable working weekends, public holidays and changing shifts. Experience working with children, families or resort activities would be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The group is known for warm Asian hospitality, high service standards and distinctive guest experiences. Shangri-La Singapore is a landmark urban resort set within landscaped gardens near Orchard Road, offering accommodation, dining, wellness, meetings and family-oriented facilities. The hotel serves leisure travellers, business guests, families and events, and is recognised for its extensive grounds and personalised service. Employees typically work in a multicultural environment with opportunities to develop across hotel operations, guest services, food and beverage, events and corporate functions.

Working in Singapore

Singapore is a compact, highly connected city-state with strong opportunities in hospitality, tourism, events, food and beverage, retail, technology and finance. Its culture blends Chinese, Malay, Indian and international influences, reflected in its food, festivals and neighbourhoods. Lifestyle is safe, efficient and convenient, with excellent public transport, modern healthcare and many parks, attractions and shopping areas. Living costs, especially rent, are relatively high. Foreign employees generally need employer-sponsored permission such as an Employment Pass, S Pass or Work Permit, depending on qualifications and salary; approval is subject to government criteria. Employers often assist with applications, but candidates should confirm visa eligibility before relocating. Singapore’s tropical climate is hot and humid year-round, with frequent rain. New arrivals should budget carefully, arrange accommodation early and bring verified educational and employment documents.