Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, payroll coordination, training, benefits administration and staff relations. Candidates should have a degree or diploma in Human Resources, business administration or a related field, along with several years of hotel or hospitality HR experience. Strong knowledge of Indonesian employment regulations, communication skills, confidentiality and problem-solving ability are expected. The successful candidate should be organized, approachable, service-minded and comfortable working with employees from diverse cultural backgrounds. Experience with HR systems and the ability to work flexibly in a fast-paced resort environment would be advantageous.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group headquartered in Hong Kong. It operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other destinations. The brand is known for warm Asian hospitality, high service standards and a strong focus on guest comfort. Shangri-La properties typically offer accommodation, restaurants, wellness facilities, meetings and events, and recreational experiences. Employees work in multicultural environments where professionalism, teamwork and personalized service are highly valued. In Indonesia, the company has been associated with premium urban and resort hospitality, offering opportunities in guest services, food and beverage, culinary operations, housekeeping, engineering, finance, sales and human resources. Exact benefits, duties and salary depend on the individual property, employment contract and local regulations.

Working in Indonesia

Indonesia is an archipelago with diverse opportunities in hospitality, tourism, retail, education, technology and business services. Bali is especially popular for resort, wellness, restaurant and tourism jobs, while Jakarta offers broader corporate and hotel opportunities. Lombok, Batam, Java and other islands also have growing tourism markets. Local culture emphasizes respect, community, family and religious diversity; workplace etiquette is generally polite and relationship-oriented. Lifestyle ranges from busy urban living to relaxed beach and island communities, although transport, healthcare and internet access can vary. Foreign nationals normally need an employer-sponsored work permit and appropriate limited-stay visa, while Indonesian citizens need standard employment documentation. Candidates should confirm sponsorship, accommodation, health insurance, taxes, contract terms and relocation costs before accepting an offer. Learning basic Bahasa Indonesia is highly beneficial, and applicants should check current immigration rules through official government or employer sources.