Flower Shop Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Flower Shop Manager oversees daily operations of the hotel’s floral retail business, including sales, customer service, floral product presentation, purchasing, stock control and team supervision. Candidates are generally expected to have experience managing a flower shop, retail outlet or similar customer-facing operation, along with strong knowledge of flowers, arrangements and merchandising. A creative eye, commercial awareness, communication skills and attention to detail are important. The role may require coordinating floral requests for hotel guests, weddings, events and VIP occasions. Candidates should be comfortable working flexible hours, managing budgets and targets, training staff, and maintaining Shangri-La’s high standards of service and presentation.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international markets. Shangri-La hotels typically offer accommodation, restaurants, bars, banqueting, spa services, retail facilities and event venues. The company places strong emphasis on guest care, professionalism, employee development and personalised service. In Hong Kong, Shangri-La operates prominent luxury properties serving business travellers, residents, tourists and major events. Working for the group can provide exposure to an international hotel environment, luxury retail and hospitality operations, with potential opportunities for training and career progression across departments and destinations.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, retail, tourism, events, finance, technology and professional services. Its hospitality sector is international and fast-paced, with English widely used alongside Cantonese and Mandarin. The culture combines Chinese traditions with global influences, while food, festivals, shopping and an efficient public transport network are major lifestyle attractions. Housing can be expensive, especially in central areas, although staff accommodation or housing allowances may sometimes be available. Hong Kong has excellent rail, ferry and airport connections, and outdoor options include beaches, hiking trails and nearby islands. Foreign employees generally need an employment visa sponsored by their employer under the General Employment Policy; approval depends on qualifications, experience, a confirmed job and market-appropriate pay. Dependants may usually apply for accompanying visas. New arrivals should arrange accommodation, a local bank account, health coverage and an identity card after approval.