Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports daily HR operations, including recruitment coordination, employee records, onboarding, attendance and leave administration, staff communication, and preparation of HR reports. Candidates are generally expected to have a diploma or degree in human resources, business administration, hospitality, or a related field, along with good organisational and interpersonal skills. Previous administrative or hotel experience is advantageous. The role requires confidentiality, accuracy, a service-oriented attitude, proficiency in Microsoft Office, and the ability to manage multiple priorities. Good English communication is normally required, while Cantonese and Mandarin may be valuable for working in Hong Kong. The successful candidate should be dependable, approachable, detail-conscious, and comfortable working in a fast-paced luxury hotel environment.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The group is known for personalised service, strong Asian heritage, and a focus on creating memorable guest experiences. Shangri-La properties typically offer accommodation, dining, meetings, wellness, and event facilities, supported by large multicultural teams. Employees may benefit from structured hotel training, internal development opportunities, staff benefits, and exposure to international hospitality standards. In Hong Kong, the company operates prominent luxury properties and provides a professional environment for people interested in hotel administration, guest services, food and beverage, and corporate support functions such as human resources.

Working in Hong Kong

Hong Kong offers diverse opportunities in hotels, tourism, finance, retail, technology, education, healthcare, and professional services. Hospitality jobs are concentrated around Hong Kong Island, Kowloon, and major resort areas, with strong demand for organised, multilingual staff. The culture blends Cantonese traditions with international influences; politeness, punctuality, efficiency, and respect for hierarchy are valued at work. Life is energetic and convenient, with excellent public transport, varied restaurants, hiking trails, beaches, and a vibrant arts scene. Housing can be expensive, so many newcomers share apartments or live in districts outside the central areas. Foreign employees generally need an employment visa sponsored by their employer, and the role must meet immigration requirements. Applicants should confirm medical, visa, accommodation, and relocation support directly with Shangri-La. A valid passport, authenticated qualifications where required, and proof of relevant experience are commonly useful.