Service Associate - Finance (Accounts Receivable)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance (Accounts Receivable) supports the hotel’s finance team by recording and monitoring receivables, preparing invoices and statements, following up on outstanding balances, reconciling accounts, processing payments, and maintaining accurate financial records. Candidates should have a degree, diploma, or relevant training in Accounting, Finance, or a related field, together with experience in accounts receivable or hotel finance. Attention to detail, numerical accuracy, confidentiality, organization, and basic knowledge of accounting systems and Microsoft Office are expected. Good communication skills are important when coordinating with guests, companies, banks, and internal departments. Hospitality experience and familiarity with hotel billing procedures are advantageous.

About the employer

Shangri-La is a global luxury hospitality group founded in Hong2 Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. The group is recognized for warm Asian hospitality, high service standards, and properties located in major cities and resort destinations. In the Philippines, Shangri-La operates well-known hotels and resorts, including Shangri-La The Fort, Manila; Makati Shangri-La; Shangri-La Mactan, Cebu; and other hospitality businesses. Employees typically work in a structured, guest-focused environment with formal operating procedures, training opportunities, and international service standards. Finance associates support the commercial and operational performance of the property by maintaining accurate records, ensuring timely collections, and helping departments manage revenue and expenses effectively.

Working in Philippines

The Philippines offers hospitality, finance, tourism, technology, healthcare, education, and outsourcing opportunities, particularly in Manila, Cebu, Clark, Boracay, and major resort areas. Its culture is friendly, family-oriented, and strongly influenced by Filipino, Spanish, American, and Asian traditions. English is widely used in workplaces, while Filipino and regional languages are common in daily life. Lifestyle costs vary: Manila is busier and more expensive, while Cebu and provincial islands may offer a more relaxed setting. Beaches, food, festivals, and outdoor activities are major attractions, though traffic, humidity, and occasional typhoons should be considered. Foreign workers generally need employer sponsorship, an appropriate work permit, and an employment visa or permit approved through Philippine authorities. New arrivals should confirm accommodation, healthcare coverage, taxation, transportation, and document requirements with the employer before relocating.