Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician supports the hotel’s meetings, conferences, events, entertainment systems and guest audiovisual requirements. Responsibilities typically include setting up, operating and dismantling sound, lighting, video and presentation equipment; troubleshooting technical faults; maintaining equipment; and coordinating with event organisers and hotel departments. Candidates should have practical experience with professional AV systems, microphones, projectors, LED screens, mixers, cabling and basic networking. A relevant technical qualification and hotel, resort, events or convention experience are advantageous. The role requires strong customer service, attention to detail, problem-solving ability, flexibility to work shifts, and the willingness to work evenings, weekends and public holidays when events require it.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and recognised for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La, Traders, JEN and related brands. Its hotels commonly provide accommodation, restaurants, meeting and event facilities, wellness services and leisure experiences. Shangri-La places strong emphasis on warm hospitality, personalised guest service, employee development and operational standards. In the United Arab Emirates, its properties serve business travellers, tourists, weddings, conferences and other major events. Employees generally work in multicultural teams and may receive benefits such as staff accommodation or housing support, meals, transportation, medical coverage and service-related incentives, depending on the property and employment contract.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, including Dubai and Abu Dhabi, with extensive coastlines and resort destinations. Hospitality, tourism, events, aviation, retail, construction, technology and facilities management offer many employment opportunities. The culture combines Islamic traditions, Emirati heritage and a highly international population; respectful dress and behaviour are expected, especially during Ramadan. Lifestyle options range from beaches, shopping malls and desert activities to restaurants, nightlife and cultural attractions. Employers normally sponsor work visas, residence permits and medical checks for overseas employees, although the exact package varies. Candidates should confirm accommodation, transport, insurance, leave, probation and end-of-service benefits before accepting an offer. Living costs can be high, particularly in Dubai and Abu Dhabi, so employer-provided housing or allowances are valuable. Relocation usually requires a valid passport, authenticated documents where requested and a formal employment offer.