Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, maintaining table presentation, and processing requests professionally. Candidates should ideally have experience in hotel or upscale restaurant service, good communication skills, a pleasant and attentive manner, and the ability to work efficiently in a fast-paced environment. Cantonese and English are useful, while Mandarin may be an advantage. The role requires teamwork, flexibility to work shifts, weekends and public holidays, and a strong commitment to Shangri-La service standards, hygiene, and guest satisfaction.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts, restaurants, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are recognised for attentive service, comfortable surroundings, strong local identity, and personalised guest experiences. The group operates several prestigious hotels in Hong Kong, including Island Shangri-La, Kowloon Shangri-La, and Kerry Hotel. Employees typically work in a professional, multicultural environment with structured service standards, training opportunities, staff benefits, and opportunities for career progression. Hung Tong is associated with Shangri-La's Hong Kong hospitality operations and offers candidates the opportunity to develop experience in refined Chinese restaurant service within an internationally recognised luxury hotel group.

Working in Hong Kong

Hong Kong is a compact, energetic coastal city with strong opportunities in hotels, restaurants, tourism, finance, retail, technology, and professional services. Hospitality work is concentrated in Hong Kong Island, Kowloon, and resort areas such as Lantau. The culture blends Cantonese traditions, international influences, efficient public transport, festivals, shopping, hiking, and a highly developed dining scene. Lifestyle is convenient but fast-paced, and housing can be expensive, especially near central districts. Overseas employees generally need an approved employment visa before starting work; employers normally sponsor applications and demonstrate that the role and candidate meet immigration requirements. Applicants should prepare a passport, employment contract, qualifications, references, and health or identity documents if requested. Research accommodation, transport costs, tax, medical coverage, and employment conditions before relocating.