Service Associate - Finance (General Accounting)

Role summary

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The Service Associate – Finance (General Accounting) supports daily accounting operations, including journal entries, reconciliations, invoice and payment processing, filing, and financial record maintenance. Candidates typically need a degree or diploma in Accounting, Finance, or a related field, along with basic knowledge of accounting principles and spreadsheet applications. Experience in hotel accounting or a shared-services environment is advantageous. The role requires accuracy, confidentiality, organization, good communication, and the ability to meet deadlines. The successful candidate is expected to follow company controls, work cooperatively with other departments, investigate discrepancies, and provide dependable administrative support to the Finance team.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other markets. Its portfolio includes Shangri-La Hotels and Resorts, Kerry Hotels, JEN by Shangri-La, and Traders Hotels. In the Philippines, Shangri-La properties are known for upscale accommodation, restaurants, meetings, recreation, and guest services. The company emphasizes warm Asian hospitality, service excellence, professionalism, and employee development. A Finance Service Associate generally works behind the scenes with hotel departments, suppliers, and the wider accounting team to support accurate financial reporting and smooth daily operations. Benefits may include meals, uniforms, medical coverage, service charge, training, and employee rates, although packages vary by property and employment status.

Working in Philippines

The Philippines offers hospitality, accounting, shared-services, tourism, and business-process opportunities, especially in Manila, Cebu, Boracay, Palawan, and major resort destinations. Work culture is generally relationship-oriented, respectful, and team-focused; English is widely used in hotels and offices. Lifestyle varies from busy, urban living in Manila to a slower, beach-centered pace in resort islands. Living costs depend heavily on location, with accommodation and transport usually more expensive in central business districts and popular tourist areas. Foreign nationals normally need an appropriate work visa or permit arranged with employer support before starting employment; requirements can include an approved work authorization, passport, medical documents, and immigration registration. Filipinos relocating between islands should budget for deposits, transport, utilities, and initial housing. Research local wages, commuting options, weather, healthcare, and emergency services before accepting a role.