Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to oversee daily finance service operations, support accurate accounting processes, monitor controls, and ensure timely financial reporting. Typical requirements include a degree in Accounting, Finance, or a related field, relevant experience in hotel or hospitality finance, strong knowledge of accounting procedures, and familiarity with systems such as Opera, SunSystems, or other financial software. The successful candidate should be organized, analytical, trustworthy, and comfortable supervising or coordinating a team. Strong communication skills, attention to detail, problem-solving ability, and proficiency in Microsoft Excel are important. Experience with budgeting, audit preparation, payroll, accounts payable or receivable, and Philippine tax compliance would be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Africa. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La properties are known for warm Asian hospitality, high service standards, extensive guest facilities, and strong attention to employee development. In the Philippines, the group operates prominent properties including Shangri-La Mactan, Shangri-La The Fort in Manila, and Edsa Shangri-La. Employees typically work in a multicultural environment serving international and local guests. Finance team members contribute to sound business controls, accurate reporting, budget management, and the smooth operation of large hotels and resorts. Benefits may include meals, uniforms, insurance, staff discounts, and accommodation or transport support, depending on the property and employment package.

Working in Philippines

The Philippines offers varied opportunities in hotels, resorts, restaurants, finance, technology, healthcare, and business services. Major employment hubs include Metro Manila, Cebu, Boracay, Palawan, and Davao. Hospitality roles are especially common on resort islands, where work can combine professional growth with an outdoor lifestyle. Filipino culture is friendly, family-oriented, and community-minded; English is widely used in workplaces, although learning basic Filipino or local expressions is helpful. Life outside work may include beaches, diving, island trips, local markets, and a generally relaxed social atmosphere, while major cities provide better transport and shopping. Foreign nationals normally need an employer-sponsored work permit and appropriate visa before starting employment. Relocation costs, accommodation, healthcare, taxation, and flight arrangements should be confirmed with Shangri-La. Weather is tropical, with a dry season and a rainy season that may include typhoons.