Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain leads daily service in Summer Palace, Shangri-La Hong Kong’s fine-dining Chinese restaurant. Requirements typically include several years of experience in upscale Chinese or hotel dining, strong knowledge of food and beverage service, good communication skills in English and Cantonese or Mandarin, and the ability to supervise a team. The successful candidate is expected to greet guests warmly, coordinate tables and service sections, take orders accurately, explain menus, handle guest requests and complaints professionally, and maintain Shangri-La’s standards for service, hygiene, presentation, and efficiency. Flexibility to work shifts, weekends, and public holidays is essential.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its properties are known for personalized service, refined dining, and strong attention to local culture. Island Shangri-La, Hong Kong is a landmark luxury hotel in Admiralty, connected to Pacific Place and positioned near major business, shopping, and cultural areas. Summer Palace is the hotel’s acclaimed Cantonese restaurant, recognized for elegant surroundings and sophisticated regional cuisine. Shangri-La generally offers structured training, international career opportunities, staff benefits, and a service culture built around genuine hospitality. Requirements and benefits vary by position, experience, and employment contract.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, finance, retail, technology, logistics, and professional services. The culture combines Cantonese traditions, international influences, festivals, family-centered customs, and a fast-paced working style. Lifestyle options range from excellent dining and nightlife to hiking, beaches, islands, museums, and efficient public transport. Housing is expensive, so many employees share apartments or live in areas connected by the MTR. Overseas hires normally need an employer-sponsored visa, commonly through the General Employment Policy, with an offer, suitable qualifications or experience, and proof that the role cannot easily be filled locally. Dependents may usually apply for dependent visas. Before relocating, confirm salary, service charge, accommodation, medical coverage, working hours, visa sponsorship, and contract terms. Hong Kong’s climate is hot and humid, with a cooler winter and occasional typhoons.