Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, hotel property and confidential information at Shangri-La in Hong Kong. Requirements typically include relevant hotel or security experience, supervisory capability, good communication skills, and knowledge of emergency procedures, access control, incident reporting and local safety regulations. Candidates should be physically fit, reliable, observant and able to remain calm during emergencies. The role expects professional guest service, effective team coordination, accurate documentation and flexible availability for rotating shifts, weekends and public holidays. A valid Hong Kong security personnel permit and knowledge of Cantonese, English and possibly Mandarin are advantageous.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its Asian-inspired service, distinctive properties and strong emphasis on genuine care. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong properties serve business and leisure travellers, major events and long-term residents, supported by restaurants, wellness facilities and conference services. Shangri-La places importance on hospitality standards, employee development, cultural awareness and responsible business practices. Working for the group can provide exposure to international guests, structured hotel operations and career opportunities across security, rooms, food and beverage, engineering and corporate functions.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, security, finance, retail, technology, logistics, healthcare and professional services. The culture combines Cantonese traditions, international influences, festivals, efficient public transport and a fast-paced but highly connected urban lifestyle. Residents enjoy dense city districts, harbour views, beaches, hiking trails, islands and extensive dining options. Housing is expensive, especially near Central, Tsim Sha Tsui and major business areas, so many employees choose shared accommodation or districts connected by the MTR. Overseas hires generally need an employer-sponsored employment visa, with a signed offer, suitable qualifications and proof that the role cannot readily be filled locally; dependants may qualify for related visas. Applicants should confirm current immigration rules with Hong Kong Immigration. Cantonese is valuable for daily life, while English is widely used in hotels and business. Healthcare is good, but budgeting for rent and transport is essential.