Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s commercial team with sales administration, marketing campaigns, promotional materials, client communication, market research, database updates, and coordination of meetings or events. Candidates should have relevant experience in hotel sales, marketing, communications, or administration, strong organisational skills, and excellent written and spoken English. Knowledge of French and experience with hospitality systems or social media are valuable. The role requires professionalism, attention to detail, creativity, teamwork, and the ability to manage several deadlines in a luxury resort environment. A customer-focused attitude and willingness to work flexible hours, including occasional weekends or events, are expected.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its high service standards, Asian-inspired hospitality, and resorts in leading destinations worldwide. In Mauritius, Shangri-La Le Touessrok is a prestigious beachfront resort on the island’s east coast, offering luxury accommodation, restaurants, bars, wellness facilities, golf, water activities, and event services. The company employs multicultural teams and places strong emphasis on personalised guest service, professional development, sustainability, and creating memorable experiences. A Sales & Marketing Coordinator would typically work closely with commercial, revenue, events, public relations, and operational departments to promote the resort, support business generation, and maintain relationships with travel partners, corporate clients, and guests.

Working in Mauritius

Mauritius offers opportunities in resorts, hotels, tourism, restaurants, events, finance, technology, education, and professional services. English is widely used in business, while French and Mauritian Creole are common in daily life; multilingual skills are helpful in hospitality. The culture blends Indian, African, European, and Chinese influences, with a relaxed lifestyle, diverse food, music, and strong community traditions. Residents enjoy beaches, hiking, diving, watersports, markets, and warm weather, although traffic and housing costs can be significant near major employment areas. Foreign employees normally need an employer-sponsored work permit or occupation permit and should not work on a tourist visa. Employers may assist with permits, accommodation, flights, or relocation, but terms vary, so candidates should confirm these details before accepting an offer.