Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the housekeeping department in maintaining guest rooms, public areas and service standards. Typical requirements include secondary education, previous hotel or housekeeping experience, good attention to detail and the ability to work efficiently as part of a team. Basic English or Malay is generally helpful. The successful candidate is expected to follow cleaning and hygiene procedures, handle linen and supplies responsibly, respond politely to guest requests, report maintenance issues and maintain a professional appearance. Flexibility is important because the role may involve rotating shifts, weekends and public holidays. Physical fitness, reliability and a positive service attitude are essential.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and known for hotels, resorts and city properties across the world. Its portfolio includes well-established Shangri-La, Kerry, JEN and Traders brands, serving leisure and business travellers. The company places strong emphasis on warm Asian hospitality, guest care, quality standards and employee development. In Malaysia, Shangri-La operates prominent properties in destinations such as Kuala Lumpur, Penang and Sabah, offering accommodation, restaurants, events and resort services. Employees commonly work in a structured, multicultural environment with training, staff benefits and opportunities to progress within hotel operations. Housekeeping roles are central to the guest experience, requiring consistency, teamwork and careful attention to cleanliness and presentation.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and other resort destinations. Housekeeping, food and beverage, front office, engineering and guest activities are regularly in demand, especially during busy travel seasons. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels alongside Malay. Lifestyle varies from fast-paced city living to relaxed island and coastal communities; food is diverse and generally affordable, while accommodation costs are higher in major tourist areas. Foreign workers normally need an employer-sponsored employment pass or relevant work permit arranged before starting work. Requirements vary by nationality, role and state, so candidates should confirm details with Shangri-La and Malaysian immigration authorities. Relocation planning should include accommodation, transport, medical cover and local banking. Malaysia has warm, humid weather year-round, with heavier rainfall during monsoon periods.