Wellness Attendant 服務員 (清潔工作)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Wellness Attendant supports the cleanliness, comfort and smooth operation of the hotel’s wellness, spa, fitness or related guest facilities. Typical duties include cleaning treatment rooms, changing areas and public spaces, replenishing supplies, maintaining hygiene standards, assisting guests courteously and reporting maintenance or safety concerns. Candidates should be reliable, physically fit, well-presented and comfortable with cleaning duties. Good customer-service skills, attention to detail, teamwork and basic spoken English are expected; Cantonese or Mandarin may be advantageous in Hong Kong. Previous hotel, spa, housekeeping or facility-service experience is helpful, although suitable applicants may receive on-the-job training.

About the employer

Shangri-La Group is a luxury hospitality company founded in Asia and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties operate under a service culture focused on warm Asian hospitality, personalised guest care and high operating standards. In Hong Kong, Shangri-La has established luxury hotels serving business travellers, leisure guests, dining customers and events. Employees generally work in an international environment with opportunities across rooms, food and beverage, wellness, engineering, administration and management. Benefits and staff privileges vary by property and employment contract, but may include meals, uniforms, training, medical coverage and hotel accommodation or travel-related discounts. The company typically looks for courteous, dependable employees who can maintain professional standards while delivering attentive service.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, healthcare and professional services. The culture combines Chinese traditions, Cantonese food and festivals with a highly international lifestyle. Residents enjoy excellent public transport, vibrant shopping and dining, hiking trails, beaches and nearby islands, although housing is expensive and living space is often limited. Hospitality employees may work shifts, weekends and public holidays, with good prospects for progression in large hotel groups. Foreign nationals normally need an approved employment visa before starting work; the employer generally supports the application, and the applicant must show a valid job offer, suitable qualifications or experience and market-level pay. Dependants may qualify for dependant visas. New arrivals should budget for rent, transport, deposits and daily expenses, and confirm accommodation, medical coverage, working hours and visa sponsorship directly with the employer.