Service Leader - Laundry

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader - Laundry supervises daily laundry operations, including sorting, washing, drying, pressing, folding, storage and timely delivery of linen, uniforms and guest clothing. Requirements typically include previous laundry or hotel housekeeping experience, supervisory ability, knowledge of laundry equipment and chemicals, attention to detail, physical stamina and a strong commitment to hygiene and safety. The successful candidate is expected to lead and train team members, maintain quality standards, control supplies, coordinate with other departments, resolve service issues and ensure efficient operations in line with Shangri-La standards. Flexibility for shifts, weekends and holidays, good communication skills and a service-oriented attitude are essential.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, restaurants, wellness facilities and conference services. In the Philippines, Shangri-La operates several well-known properties, including urban hotels and beach resorts, providing careers across housekeeping, food and beverage, culinary, engineering, guest services and administration. The company places strong emphasis on guest satisfaction, employee development, teamwork, safety and professional service delivery. Benefits and working conditions vary by property and may include meals, uniforms, transportation, service charge, accommodation assistance and training, subject to local policy and the specific employment offer.

Working in Philippines

The Philippines is an archipelago with major employment hubs in Metro Manila, Cebu, Boracay, Palawan and other resort destinations. Hospitality workers can find opportunities in luxury hotels, beach resorts, restaurants, cruise support, tourism and related services. Filipino culture is generally warm, family-oriented and community-minded, with English widely used in workplaces. Lifestyle varies from busy city living to relaxed island communities; living costs are usually lower outside Manila, although popular resorts can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents and government registrations. Before relocating, confirm salary, service charge, accommodation, meals, transport, medical coverage and contract terms. Research seasonal weather, transport links and housing, and allow time for local permits and onboarding.