Executive Housekeeper

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Executive Housekeeper leads the hotel’s housekeeping and laundry operations, ensuring guest rooms, public areas, and back-of-house spaces meet Shangri-La’s cleanliness and service standards. Candidates typically need a hospitality or related qualification and several years of supervisory or managerial experience in a luxury hotel or resort. Strong knowledge of housekeeping procedures, budgeting, inventory control, health and safety, and quality inspections is expected. The role requires confident leadership, staff scheduling and training skills, attention to detail, sound guest-service judgment, and clear English communication. The successful candidate should be organized, hands-on, calm under pressure, and able to work flexible shifts, weekends, and holidays.

About the employer

Shangri-La is a global luxury hospitality group founded in Hong Kong and known for its hotels, resorts, residences, and hospitality services across Asia, the Middle East, Europe, North America, and other international markets. Its properties are recognized for warm Asian hospitality, comfortable accommodation, high service standards, and extensive dining, wellness, and event facilities. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu, alongside other hospitality interests. The company places strong emphasis on guest satisfaction, colleague development, responsible business practices, and consistent brand standards. Working for Shangri-La commonly involves a multicultural environment, structured operational procedures, training opportunities, and service-charge or benefits arrangements that vary by property and employment contract.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Hotels and resorts regularly hire experienced professionals in housekeeping, food and beverage, front office, engineering, wellness, and management. Life varies by island: Manila is fast-paced and urban, Cebu combines city conveniences with beaches, while Palawan and Boracay offer a more relaxed resort lifestyle. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Living costs are generally lower than in many international destinations, although central Manila and popular tourist islands can be expensive. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly arranged with assistance from the company; requirements can change, so confirmation with Philippine immigration authorities is essential. Candidates should check accommodation, transport, medical coverage, taxes, and service-charge terms before relocating.