Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager is responsible for promoting Shangri-La’s rooms, restaurants, events and related services to corporate clients, travel partners and group customers. Typical requirements include a diploma or degree in hospitality, tourism, business or a related field, together with several years of hotel sales experience and a strong local business network. The candidate should be confident in presentations and negotiations, commercially aware, target-driven and capable of developing long-term client relationships. Responsibilities generally include preparing sales plans, conducting client visits, managing accounts, following up on leads, monitoring competitors and achieving revenue targets. Flexibility, professional communication, teamwork and willingness to travel are expected.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for warm Asian-inspired service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties typically offer accommodation, restaurants, conference facilities, wellness services and leisure experiences for both business and holiday guests. Shangri-La places strong emphasis on personalised service, cultural hospitality, employee development and responsible business practices. In Malaysia, the group has operated well-known properties in destinations including Kuala Lumpur, Penang and Kota Kinabalu. Working for Shangri-La can provide exposure to international hotel standards, corporate sales accounts, destination marketing and a multicultural workplace. Benefits and working conditions vary by property, seniority and local employment arrangements.

Working in Malaysia

Malaysia offers opportunities in hotel sales, revenue management, events, food and beverage, tourism operations and guest services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals, language and daily life. Island living in Langkawi or Penang is generally relaxed, with beaches, outdoor activities and a lower pace than major cities, although salaries and housing options vary. Malaysia has a tropical climate, affordable transport and a wide range of dining choices. Foreign employees normally require an employment pass sponsored by the hiring company; they should not begin work on a tourist entry. Employers usually handle much of the application process, while candidates should confirm passport, qualification, medical and dependent requirements before relocating.