Maintenance Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Maintenance Manager oversees the hotel’s engineering, building services, equipment and preventive maintenance programmes. Candidates should have a diploma or degree in engineering, facilities management or a related discipline, together with several years of supervisory experience, preferably in a hotel or resort. Practical knowledge of electrical systems, HVAC, plumbing, fire safety, water treatment and local compliance requirements is expected. The role requires strong leadership, budgeting, contractor-management and troubleshooting skills. The successful candidate will maintain safe, reliable and guest-ready facilities, lead the engineering team, control costs, respond promptly to breakdowns and support energy-saving and sustainability initiatives. Flexibility, professional communication and a hands-on approach are important.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. The group is known for personalised Asian hospitality, high service standards and resort experiences, with properties ranging from urban business hotels to beachfront destinations. In Malaysia, Shangri-La operates several well-established hotels and resorts, including properties in Kuala Lumpur, Penang, Sabah and other major destinations. Employees typically work in a multicultural environment with structured operational standards, guest-service training and opportunities for career development. Engineering and maintenance teams play an essential role in protecting guest comfort, safety, sustainability performance and the long-term condition of the property.

Working in Malaysia

Malaysia offers attractive island-based hospitality opportunities in Langkawi, Penang, Pangkor, Redang, Perhentian, Tioman and Sabah’s resort islands. Jobs are commonly available in hotels, engineering and maintenance, food and beverage, diving, guest services, housekeeping and tourism management. Island life is generally relaxed and outdoors-oriented, with warm weather, beaches, water activities and a multicultural community influenced by Malay, Chinese, Indian and indigenous traditions. Living costs vary; accommodation and staff meals may be included by resort employers, which helps offset transport and limited island amenities. Foreign employees normally need an employer-sponsored Employment Pass or relevant work permit, and should not begin work on a tourist visa. Relocation planning should cover medical checks, document verification, flights, banking, insurance and transport from the nearest airport or ferry terminal. Malaysia’s monsoon seasons can affect travel and resort operations, especially on east-coast islands.