Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Security Manager supports the Security Manager in protecting guests, colleagues, hotel property and confidential information. Typical responsibilities include supervising security officers, maintaining patrol and incident records, monitoring CCTV and access control, responding to emergencies, investigating incidents, enforcing hotel procedures, and coordinating with police, fire services and other authorities. Candidates are generally expected to have relevant hotel security, hospitality or law-enforcement experience, good knowledge of emergency procedures and local regulations, and strong communication skills. The role requires leadership, sound judgement, discretion, physical fitness, attention to detail and the ability to work shifts, weekends and public holidays. First-aid, fire-safety or security training is advantageous.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive service, comfortable accommodation, dining, wellness facilities and strong destination experiences. In Malaysia, Shangri-La operates several well-established city and resort properties, creating opportunities across guest services, food and beverage, engineering, finance, security and management. The company places emphasis on genuine hospitality, professional standards, teamwork and staff development. Benefits for eligible employees may include service charge, meals, uniforms, training, medical support and staff rates, although the exact package depends on the property and employment contract. The Assistant Security Manager role would typically work within a hotel environment where guest safety, loss prevention, emergency readiness and discreet service are central priorities.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology and business services. Island and coastal destinations such as Penang, Langkawi, Tioman, Redang and parts of Sabah and Sarawak are especially active in hospitality, although seasonal demand can affect vacancies. Life is generally affordable compared with major international cities, with warm weather, diverse food, multicultural communities and good access to beaches and nature. Kuala Lumpur provides the widest professional network, while island locations offer a quieter resort lifestyle but may have higher costs for imported goods and fewer transport links. Foreign workers normally need an employer-sponsored work permit and must meet Malaysian immigration and employment requirements; working before approval is not permitted. Employers usually guide medical checks, visa applications and relocation paperwork. Candidates should confirm accommodation, transport, service charge, insurance and permit responsibilities before accepting an offer.