Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Captain will supervise daily service at Lobster Bar & Grill, ensuring attentive guest service, accurate order taking, smooth coordination with the kitchen and bar, and compliance with Shangri-La standards. Candidates should have relevant experience in a quality restaurant, bar or hotel environment, strong knowledge of food and beverage service, good communication skills, and a professional, guest-focused manner. The role requires leadership, teamwork, attention to detail, flexibility for shifts, weekends and public holidays, and the ability to handle guest requests or complaints confidently. Cantonese and English are useful for serving Hong Kong’s local and international clientele.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized internationally for its hotels, resorts and exceptional Asian-inspired service. The company operates properties across Asia, the Middle East, Europe, North America and other destinations, offering accommodation, dining, events and wellness experiences. Shangri-La emphasizes genuine hospitality, personalized guest care and strong service standards. Its Hong Kong operations include prestigious city hotels with multiple restaurants and bars, serving business travelers, local residents and international visitors. Employees typically work in structured hotel environments with opportunities for training, internal mobility and career development. Benefits and working conditions vary by property and position, but hospitality roles commonly include staff meals, uniforms, training and possible service-charge payments.
Hong Kong is a compact, energetic destination made up of Hong Kong Island, Kowloon and the New Territories, with excellent transport through the MTR, buses, ferries and taxis. Hospitality offers opportunities in luxury hotels, restaurants, bars, clubs, events and tourism, particularly for candidates with international service experience. Cantonese is widely spoken, while English is important in hotels and upscale dining. The lifestyle is fast-paced, urban and multicultural, with outstanding food, shopping, hiking, beaches and nightlife, although housing is expensive and space is limited. Overseas professionals generally need an employment visa sponsored by a Hong Kong employer under the General Employment Policy; the employer normally demonstrates a genuine position and suitable qualifications. Secure a written offer before relocating, arrange accommodation and budget for deposits, insurance and daily transport. Rules can change, so applicants should verify requirements with Hong Kong Immigration.
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