Chief Security

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Chief Security role is responsible for protecting guests, employees, property and hotel assets while maintaining a safe, welcoming environment. Requirements typically include several years of hotel, resort, military, police or security management experience, strong knowledge of emergency procedures, incident reporting, access control and local regulations. Candidates should be physically fit, calm under pressure, discreet, well organised and confident leading a security team. Good communication in English and Bahasa Indonesia is generally expected, together with the ability to coordinate with police, emergency services and hotel departments. The successful candidate will deliver professional security standards without compromising guest service and will be available for shifts, weekends and public holidays.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for personalised service, high accommodation standards and its warm Asian hospitality style. Its properties commonly offer accommodation, restaurants, meeting facilities, wellness services and extensive leisure amenities. In Indonesia, Shangri-La has operated major city and resort properties and employs teams across guest services, food and beverage, engineering, finance, security and management. Benefits for senior roles may include meals, uniforms, insurance, service charge, staff accommodation or relocation support, although the exact package depends on the property and employment contract.

Working in Indonesia

Indonesia offers opportunities in luxury hotels, resorts, restaurants, tourism, aviation, diving and property management, especially in Bali, Jakarta, Lombok, Batam and the Riau Islands. Bali is the most internationally connected island, with a relaxed lifestyle, beaches, strong expatriate communities and a blend of Hindu Balinese and wider Indonesian traditions. Living costs vary greatly: resort areas can be expensive, while local neighbourhoods are more affordable. Respectful dress, community etiquette and religious customs are important. Foreign employees normally need employer sponsorship and the correct work and residence permits before starting work; tourist visas do not authorise employment. Employers may assist with permits, accommodation and airport transfers, but this should be confirmed in writing. Relocation planning should include health insurance, tax registration, housing, transport and an understanding of Indonesia's wet and dry seasons.