Banking Consultant, West Lakes SA 5021

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in the West Lakes branch by providing everyday banking assistance, explaining products and services, processing transactions, and identifying suitable lending, savings, insurance, and digital banking solutions. The role requires strong customer service, communication, problem-solving, and administrative skills, along with a sound understanding of banking procedures and compliance obligations. Candidates are expected to build trusted customer relationships, work collaboratively with colleagues, meet service and performance goals, protect customer information, and confidently promote digital banking options. Previous retail, sales, or financial-services experience is useful, although ANZ may provide structured training for suitable applicants.

About the employer

ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banks and provides banking and financial services to retail, business, institutional, and private customers. Established in Australia, the group operates across Australia, New Zealand, and selected international markets. Its services include transaction and savings accounts, home and personal lending, credit cards, business banking, wealth management, and institutional finance. ANZ employs thousands of people in branches, contact centres, technology teams, corporate offices, and specialist banking functions. The organisation focuses on helping customers manage money, buy homes, grow businesses, and achieve longer-term financial goals. Its workplace commonly emphasises customer outcomes, responsible banking, inclusion, collaboration, risk awareness, and digital innovation.

Working in Australia

Australia offers opportunities in banking, healthcare, technology, construction, education, hospitality, logistics, and skilled trades, with major employment centres in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra. Workplace culture is generally professional but relatively informal, with emphasis on punctuality, teamwork, initiative, and work-life balance. Lifestyle varies from busy metropolitan living to relaxed coastal or regional communities; outdoor activities, beaches, sport, and multicultural food are major attractions. Living costs are highest in Sydney and Melbourne, while Adelaide and some regional areas can be more affordable. Skilled migrants may explore employer-sponsored, skilled, graduate, or working-holiday visa pathways, depending on eligibility. Relocating requires budgeting for rent, transport, health insurance where applicable, tax arrangements, and initial accommodation. Applicants should verify current visa rules, occupation lists, salary requirements, and regional incentives through Australia’s Department of Home Affairs before making plans.