Relationship Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Relationship Manager is responsible for developing and managing trusted relationships with ANZ customers, understanding their financial needs, and providing suitable banking, lending, and financial solutions. The role typically requires experience in relationship management, banking, credit assessment, or financial services, along with strong commercial judgment and customer service skills. Candidates should be confident communicating with customers and internal specialists, identifying business opportunities, managing risk, and meeting regulatory and performance requirements. A relevant business, finance, or banking background is advantageous. The successful candidate is expected to build a strong local network, deliver consistent customer outcomes, maintain accurate records, and contribute to ANZ’s inclusive, collaborative, and performance-focused culture.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, business, commercial, institutional, and wealth banking services. Established in Australia, ANZ operates across Australia, New Zealand, and selected international markets, supporting individuals, small businesses, large companies, and government-related customers. Its services include transaction accounts, home and personal lending, business finance, payments, investment, institutional banking, and risk management. ANZ employs a large workforce across branches, corporate offices, technology centres, and customer service operations. The bank promotes customer-focused banking, responsible lending, innovation, inclusion, and sustainable business practices. In a Relationship Manager position, employees generally work with customers and internal product specialists to deliver tailored financial solutions while managing credit, compliance, and commercial risks.

Working in Australia

Australia offers opportunities in banking, finance, technology, healthcare, construction, education, mining, professional services, and hospitality. Major employment centres include Brisbane, Sydney, Melbourne, Perth, Adelaide, and Canberra. Workplace culture is generally professional but approachable, with emphasis on teamwork, direct communication, work-life balance, and diversity. Lifestyle varies from city living and coastal communities to regional areas, with outdoor activities, beaches, national parks, and a strong sporting culture. Living costs, particularly housing, can be high in major cities. International workers usually need an appropriate visa, such as an employer-sponsored skilled visa, a skilled independent or state-nominated visa, or a temporary graduate visa. Visa eligibility depends on occupation, qualifications, English ability, experience, health, and character requirements. Relocating involves arranging accommodation, tax and banking registration, healthcare access, and, where relevant, school or family support. Always confirm current visa rules with Australia’s Department of Home Affairs.