S&S Banking Consultant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The S&S Banking Consultant supports personal banking customers in an ANZ branch, helping with everyday transactions, account opening, lending enquiries, digital banking and other financial needs. Requirements typically include customer service or sales experience, strong communication skills, confidence using technology, attention to detail and the ability to meet relevant banking, privacy and compliance standards. The successful candidate is expected to build trust, identify customer needs, provide suitable solutions, promote digital services and contribute to branch sales and service targets. A positive attitude, teamwork, resilience and a genuine interest in helping customers are important. Banking experience is useful but may not be essential where strong transferable customer-facing skills are demonstrated.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, business, institutional and private banking services. Founded in Australia, ANZ has a long history and serves millions of customers through branches, digital channels and specialist banking teams. Its services include transaction accounts, home loans, personal lending, credit cards, savings, payments and business finance. ANZ places emphasis on responsible banking, customer protection, digital innovation and supporting the communities in which it operates. Employees generally work in collaborative environments where customer outcomes, risk management and regulatory compliance are important. The bank also offers career opportunities across branch banking, technology, operations, finance, risk, customer service and relationship management.

Working in Australia

Australia offers opportunities in banking, technology, healthcare, construction, education, hospitality, logistics and professional services, especially in Sydney, Melbourne, Brisbane, Perth and Adelaide. Workplace culture is generally practical, informal and focused on teamwork, clear communication and work-life balance. Lifestyle varies from busy city living to quieter regional communities, with beaches, national parks and outdoor activities widely accessible. Living costs can be high, particularly for housing in major cities. Skilled workers may qualify for employer-sponsored, skilled, regional or temporary visas, while working holiday options are available for eligible nationalities and age groups. Before relocating, check occupation lists, English-language requirements, skills assessments and current immigration rules. New arrivals should budget for rent, transport, healthcare, insurance and initial settlement expenses. Australia’s large distances make choosing a location carefully important.