Banking Consultant, Glenferrie Road, Malvern VIC 3142

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant role at ANZ’s Glenferrie Road branch involves assisting customers with everyday banking, deposits, withdrawals, account services, digital banking support and suitable lending or financial solutions. Candidates are generally expected to have customer service or retail experience, strong communication skills, sound numeracy, attention to detail and a genuine interest in helping people achieve their financial goals. The role requires confidence using technology, the ability to identify customer needs, meet service and performance expectations, and follow banking, privacy, responsible lending and compliance procedures. A proactive, collaborative and inclusive approach is important, along with flexibility to work branch hours and complete required training.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial and institutional banking, wealth and payment services. Established in Australia, ANZ serves millions of customers through branches, digital channels and specialist teams across Australia, New Zealand and selected international markets. Its retail banking business supports customers with transaction accounts, savings, home loans, personal lending, insurance and everyday financial guidance. ANZ promotes customer-focused service, responsible banking, digital innovation, inclusion and professional development. Employees typically work within regulated environments where confidentiality, risk management and compliance are essential. The Glenferrie Road position is a customer-facing branch role, helping local individuals and small businesses with their banking needs while building trust and delivering a consistent service experience.

Working in Australia

Australia is a large island nation with employment opportunities in banking, healthcare, technology, construction, education, hospitality, logistics and professional services. Major opportunities are concentrated in Melbourne, Sydney, Brisbane, Perth, Adelaide and Canberra, while regional areas may offer lifestyle advantages and selected migration pathways. Australian workplaces are generally multicultural, collaborative and reasonably informal, with emphasis on punctuality, workplace safety, equality and clear communication. Lifestyle options range from vibrant city living and cultural events to beaches, national parks and outdoor activities. Living costs, particularly rent, are high in major cities, so budgeting is important. Skilled migrants may explore employer-sponsored visas, state or territory nomination, or the points-tested Skilled Independent visa, subject to occupation lists and eligibility. Visitors cannot work without appropriate permission. Prospective employees should confirm visa conditions, professional requirements, healthcare arrangements and tax obligations before relocating.