Banking Consultant, Rockdale NSW

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in an ANZ branch by understanding their needs, providing everyday banking guidance, processing transactions, and identifying suitable products such as accounts, cards, lending and digital banking services. The role generally requires strong customer service, communication and problem-solving skills, along with confidence using technology and working toward service or sales goals. Previous banking, retail or customer-facing experience is useful, although ANZ may provide training. Candidates are expected to act with integrity, protect customer information, follow banking procedures, contribute positively to the branch team and deliver a consistent, helpful customer experience. The position is based at Rockdale, NSW, and may require flexible availability during branch operating hours.

About the employer

ANZ Bank, formally Australia and New Zealand Banking Group Limited, is one of Australia's major banking organisations. Headquartered in Melbourne, ANZ provides retail, business, institutional and wealth banking services across Australia, New Zealand and selected international markets. Its services include everyday transaction accounts, home and personal lending, credit cards, business finance, investment products and digital banking. ANZ serves millions of customers through branches, digital channels, contact centres and specialist teams. The bank places emphasis on responsible banking, customer relationships, financial wellbeing, technology and risk management. A Banking Consultant at the Rockdale branch would typically work directly with local customers, helping them manage their finances while supporting the branch's service and business objectives. Employment conditions commonly include structured training, employee benefits and opportunities to progress into other banking or specialist roles.

Working in Australia

Australia offers employment opportunities in banking, healthcare, technology, construction, education, retail, hospitality, logistics and professional services. Major job markets include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, although regional areas may offer additional opportunities. Australian workplace culture is generally practical, relatively informal and focused on fairness, punctuality, safety and work-life balance. Lifestyle options range from busy city living and public transport to beaches, outdoor activities and quieter regional communities. Housing and living costs can be high, particularly in Sydney and Melbourne. People relocating usually need a visa with appropriate work rights; common pathways include employer-sponsored visas, skilled migration, partner visas and working holiday visas, depending on eligibility. Before moving, applicants should check visa conditions, professional requirements, taxation, healthcare arrangements and rental costs. International qualifications or banking experience may need assessment for some regulated roles.