Banking Consultant, Maroochydore QLD

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in the Maroochydore branch by understanding their needs and helping with everyday banking, lending, digital services and account solutions. The role requires strong customer service, communication and relationship-building skills, along with sound attention to detail and the ability to follow banking procedures and compliance requirements. Candidates are expected to be approachable, commercially aware and confident using technology. Previous retail, sales, banking or customer service experience is useful, although ANZ may provide training. The successful candidate should work collaboratively, meet customer and business objectives, manage competing priorities and create positive experiences for customers.

About the employer

ANZ is one of Australia's major banking groups, providing financial services to personal, business and institutional customers across Australia, New Zealand and selected international markets. Its services include everyday banking, home and personal lending, business finance, payments, wealth solutions and institutional banking. ANZ employs people across branches, contact centres, technology, operations and corporate functions. The bank is focused on helping customers improve their financial wellbeing while investing in digital banking, responsible lending, risk management and simpler customer experiences. In a customer-facing branch position, employees represent the ANZ brand directly, helping local customers choose suitable products and access support. ANZ generally promotes professional development, inclusive workplaces, flexible working where practical and community engagement. The Maroochydore role supports customers in the Sunshine Coast region and combines service, needs-based conversations, administration and adherence to banking standards.

Working in Australia

Australia is an island country with job opportunities in banking, healthcare, construction, education, technology, tourism, logistics and hospitality. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas such as the Sunshine Coast offer opportunities alongside a more relaxed lifestyle. Australian workplace culture is generally direct, friendly, inclusive and collaborative, with strong emphasis on punctuality, safety and work-life balance. Lifestyle benefits include beaches, outdoor activities, multicultural communities and good public services, although housing and living costs can be high. International workers usually need an appropriate visa, such as an employer-sponsored visa, skilled visa, graduate visa or working holiday visa, depending on eligibility. Before relocating, check occupation lists, skills assessments, English requirements, health checks and sponsorship rules. Research housing, transport, tax, Medicare eligibility and professional recognition. Maroochydore offers coastal living, tourism and retail employment, but commuting and rental availability should be considered.