Remediation Specialist - Tester

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Remediation Specialist – Tester is responsible for testing customer remediation activities to confirm that outcomes are accurate, complete, fair and consistent with ANZ policies, regulatory obligations and approved methodologies. The role typically requires experience in banking remediation, quality assurance, control testing, auditing or compliance, together with strong analytical, documentation and report-writing skills. Candidates should be comfortable reviewing customer files, interpreting data and procedures, identifying errors or control gaps, and recording clear evidence-based findings. Attention to detail, sound judgement, confidentiality and the ability to meet deadlines are essential. The successful candidate is expected to work collaboratively with remediation, risk, operations and governance teams, escalate issues appropriately and contribute to process improvements.

About the employer

ANZ Group Holdings Limited, commonly known as ANZ, is one of Australia and New Zealand’s major banking groups. Headquartered in Melbourne, the bank provides retail, commercial and institutional banking, payment, lending, savings, wealth and financial market services to customers across Australia, New Zealand and selected international markets. ANZ employs a large workforce across branches, contact centres, technology, operations, risk, compliance and corporate functions. The bank operates in a highly regulated environment and places strong emphasis on responsible banking, customer outcomes, risk management, digital transformation and inclusive workplace practices. Its Docklands location forms part of ANZ’s Melbourne corporate headquarters precinct. Roles such as Remediation Specialist – Tester support the bank’s obligations to correct customer impacts, strengthen controls and maintain confidence among customers, regulators and other stakeholders.

Working in Australia

Australia offers employment opportunities in banking, technology, healthcare, engineering, education, construction, logistics, hospitality and professional services. Major financial and corporate centres include Sydney, Melbourne, Brisbane and Perth, while regional areas also provide work in healthcare, agriculture, tourism and trades. Australian workplace culture is generally practical, direct, collaborative and respectful of work-life balance. Lifestyle benefits include diverse cities, beaches, national parks, outdoor activities and multicultural communities, although housing and transport costs can be high in major cities. Skilled overseas workers may need an employer-sponsored visa, a points-tested skilled visa or another eligible pathway; requirements depend on occupation, qualifications, English ability and experience. Relocating usually involves arranging a visa, employment rights, health insurance, tax registration, banking and accommodation. Candidates should check current visa rules through the Australian Department of Home Affairs and confirm employer sponsorship before accepting an offer.