Head of Product & Proposition

Role summary

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The Head of Product & Proposition leads the development, positioning and performance of banking products and customer propositions at ANZ. The role typically requires substantial experience in product management, proposition development, customer strategy, commercial analysis and leading cross-functional teams. Strong knowledge of financial services, market trends, risk obligations and customer needs is expected, together with the ability to translate strategy into profitable, compliant products. The successful candidate will be an influential communicator who can work with technology, operations, risk, marketing, distribution and senior executives. Expectations include setting product direction, improving customer outcomes, managing commercial performance, identifying growth opportunities and ensuring propositions remain competitive, simple and fit for purpose.

About the employer

ANZ Group Holdings Limited, commonly known as ANZ, is one of Australia and New Zealand’s major banking groups. Headquartered in Melbourne, the bank provides retail, commercial and institutional banking, wealth and payment services to millions of customers across Australia, New Zealand and selected international markets. ANZ supports households, businesses, governments and large organisations with lending, deposits, transaction banking, financial markets and digital banking services. The organisation has a strong focus on responsible banking, customer outcomes, technology, risk management and sustainable growth. Its workforce includes specialists in product, technology, customer experience, finance, operations and relationship banking. A role at ANZ generally offers exposure to a large, regulated financial institution, complex transformation programs and opportunities to influence products used by a broad customer base.

Working in Australia

Australia is a large island continent with strong employment opportunities in banking, technology, healthcare, engineering, education, mining, tourism and professional services. Sydney and Melbourne are the main financial centres, while Brisbane, Perth, Adelaide and Canberra also offer growing career markets. Australian workplace culture is generally professional, practical and relatively informal, with emphasis on collaboration, inclusion, work-life balance and clear communication. Lifestyle varies from busy city living to coastal, rural and outdoor environments; housing and transport costs can be high in major cities. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or temporary graduate options, depending on qualifications and occupation lists. Relocation usually requires recognised credentials, health and character checks, a valid visa, tax registration and private savings for initial accommodation, transport and living expenses. Australia is not technically an island country, but it is often described as an island continent.