Lead, Productivity

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lead, Productivity role at ANZ is likely responsible for improving operational efficiency, workforce productivity and service performance across banking teams. Requirements typically include experience in productivity improvement, workforce planning, process optimisation, performance reporting and stakeholder management, preferably within financial services or another complex organisation. Strong analytical, communication and problem-solving skills are expected, along with the ability to identify operational issues, translate data into practical recommendations and lead improvement initiatives. The successful candidate should be comfortable working across teams, influencing senior stakeholders, managing competing priorities and supporting a culture of continuous improvement. Familiarity with productivity tools, business performance measures and change delivery would be advantageous.

About the employer

ANZ Group Holdings Limited is one of Australia's major banking groups, providing financial services to retail, business, institutional and private customers. Headquartered in Melbourne, ANZ operates across Australia, New Zealand and selected international markets. Its services include everyday banking, home and personal lending, commercial and corporate banking, wealth solutions, payments and institutional finance. The bank employs a large, diverse workforce and continues to invest in digital banking, technology, risk management and simpler customer experiences. ANZ promotes collaboration, inclusion, customer focus and responsible banking, while its corporate strategy emphasises sustainable growth and supporting the communities and businesses it serves.

Working in Australia

Australia offers opportunities in banking, technology, healthcare, construction, education, engineering, logistics and professional services, particularly in Melbourne, Sydney, Brisbane, Perth and Adelaide. Its culture is generally informal, diverse and workplace-focused, with strong emphasis on fairness, safety and work-life balance. Lifestyle options range from major-city dining and arts to beaches, national parks and outdoor sports. Housing and transport costs vary considerably, with Sydney and Melbourne usually more expensive than regional areas. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or temporary graduate options; eligibility depends on occupation, qualifications, English ability and experience. Relocating requires planning for visa approval, health insurance, tax registration, accommodation and banking. Australia is geographically remote, but has reliable infrastructure and a multicultural population.