Small Business Specialist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Small Business Specialist supports small-business customers with banking, lending, cash-flow and financial solutions. Requirements generally include banking or financial-services experience, sound knowledge of business lending and credit processes, strong customer-service and relationship-building skills, and the ability to understand financial information. Candidates are expected to identify customer needs, provide suitable and responsible recommendations, manage risk and compliance obligations, and contribute to business growth. Strong communication, organisation, digital literacy and problem-solving skills are important. The role also requires confidence working with business owners, collaboration with internal specialists, and a commitment to delivering positive customer outcomes while meeting performance targets.

About the employer

ANZ Bank is a major Australian and New Zealand financial-services organisation serving retail, small-business, commercial and institutional customers. Established in Australia, ANZ provides transaction accounts, lending, payments, savings, insurance, investment and specialist banking services through branches, digital channels and relationship teams. The bank operates across Australia, New Zealand and selected international markets, supporting individuals, businesses and large organisations. ANZ places emphasis on customer outcomes, responsible banking, inclusion, technology and risk management. Its small-business teams help entrepreneurs manage day-to-day banking, access finance, plan growth and navigate changing market conditions. Employees typically work in collaborative environments with structured development opportunities, regulatory responsibilities and a strong focus on integrity and customer trust.

Working in Australia

Australia offers opportunities in banking, technology, healthcare, construction, education, trades, logistics and professional services, with the strongest employment markets in Sydney, Melbourne, Brisbane, Perth and Adelaide. Its culture is generally informal, multicultural and outdoors-oriented, with an emphasis on work-life balance and direct communication. Lifestyle varies from busy metropolitan living to coastal, regional and rural communities; housing and transport costs differ considerably by city. Australia is geographically an island continent, with Tasmania as its main island state. Visa options include employer-sponsored skilled visas, independent or state-nominated skilled migration, and working-holiday visas for eligible nationalities. Before relocating, check occupation lists, qualification recognition, English requirements, health checks and visa conditions. Plan for rental bonds, private health cover, tax registration and the high cost of living in major cities. Job seekers should use ANZ Careers, Seek, LinkedIn and state migration websites.