Manager, Operational Risk, Transaction Banking & Payments

Role summary

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The Manager, Operational Risk, Transaction Banking & Payments supports ANZ’s management of operational risks across transaction banking and payment services. Requirements typically include substantial experience in operational risk, risk and control assessments, incident management, governance, controls testing, regulatory obligations, and banking or payments operations. Strong knowledge of risk frameworks, payment processes, data analysis, and Australian financial-services regulation is valuable. The successful candidate is expected to provide constructive challenge, identify emerging risks, advise senior stakeholders, improve controls, and communicate clearly across technology, operations, product, and business teams. Relevant tertiary qualifications and professional risk, audit, compliance, or banking experience are advantageous.

About the employer

ANZ Bank, formally Australia and New Zealand Banking Group Limited, is one of Australia’s major banks, with operations across Australia, New Zealand and selected international markets. It provides retail, commercial, institutional and private banking services, including lending, deposits, payments, transaction banking, wealth solutions and capital-markets support. ANZ serves individuals, businesses, governments and large institutions, with a strong focus on digital banking, responsible lending, financial wellbeing and sustainable economic growth. Its institutional business supports clients with cash management, trade, payments and financial risk solutions. The bank employs a large workforce across technology, risk, operations, customer service and specialist banking functions. Melbourne is ANZ’s headquarters and a significant centre for corporate, risk, technology and operational roles. Employees generally work in structured, regulated environments where collaboration, customer outcomes, integrity and sound risk management are highly valued.

Working in Australia

Australia offers strong opportunities in banking, risk, compliance, technology, healthcare, engineering, education, construction and professional services, especially in Sydney, Melbourne, Brisbane and Perth. Workplace culture is generally practical, direct and collaborative, with emphasis on inclusion, work-life balance and professional accountability. Lifestyle varies from busy city living to relaxed coastal or regional communities; public healthcare, outdoor activities and diverse food are major attractions, although housing and transport costs can be high. Skilled professionals may explore employer-sponsored visas such as the Temporary Skill Shortage visa, permanent Employer Nomination pathways, or points-tested skilled visas, subject to occupation lists and eligibility. Relocating usually involves securing employment, checking visa requirements, arranging health insurance, finding accommodation and understanding taxation and superannuation. English proficiency, recognised qualifications and relevant experience are often important. Immigration rules change regularly, so applicants should verify requirements through Australia’s Department of Home Affairs or a registered migration professional.