Banking Consultant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in an ANZ branch by understanding their needs, providing guidance on everyday banking, lending, payments and digital services, and identifying suitable products. The role requires strong customer service, communication and relationship-building skills, confidence using technology, attention to detail, and the ability to meet regulatory and compliance obligations. Candidates are expected to create positive customer experiences, work collaboratively with colleagues, achieve service and sales objectives, handle transactions accurately, and actively encourage customers to use convenient digital banking options. Previous banking, retail or sales experience is helpful, although ANZ may provide training for candidates with strong customer-focused experience.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial, institutional and private banking services. Founded in Australia, ANZ supports millions of customers through branches, digital platforms and specialist banking teams. Its services include everyday accounts, home and personal lending, payments, business finance, investment and wealth solutions. The bank focuses on helping customers make informed financial decisions while investing in technology, digital banking and responsible business practices. ANZ employs people across Australia, New Zealand and selected international markets, offering roles in customer service, operations, technology, risk, finance and relationship management. The organisation places emphasis on inclusion, customer outcomes, teamwork, professional development and meeting legal and regulatory responsibilities.

Working in Australia

Australia is a large island country with job opportunities in banking, healthcare, technology, construction, education, hospitality, logistics and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas may offer opportunities in agriculture, tourism and healthcare. Australian workplaces are generally professional but informal, with an emphasis on punctuality, clear communication, teamwork and work-life balance. Lifestyle options range from busy city living to beaches, national parks and quieter regional communities. Costs vary considerably, with housing usually highest in Sydney and Melbourne. Most overseas workers need a suitable visa, such as a skilled, employer-sponsored, graduate or working holiday visa. Relocating typically requires health insurance, tax and banking arrangements, accommodation and proof of work rights. Check current visa rules and occupation requirements through Australia’s Department of Home Affairs.