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The Banking Consultant supports customers in an ANZ branch by handling everyday banking needs, explaining products and services, processing transactions, and identifying suitable lending, savings, and digital banking solutions. The role generally requires customer service or sales experience, strong communication skills, attention to detail, confidence using technology, and the ability to meet regulatory and compliance obligations. ANZ expects candidates to build trusted customer relationships, work collaboratively, manage competing priorities, protect customer information, and provide accurate, personalised service. A positive attitude, willingness to learn, and flexibility to support changing branch and customer needs are important.
ANZ Group Holdings Limited is one of Australia's major banking groups, serving retail, business, institutional, and private customers across Australia, New Zealand, and selected international markets. The bank provides transaction accounts, home and personal lending, deposits, payments, insurance, investment, and business banking services through branches, digital channels, and specialist teams. ANZ focuses on helping customers improve their financial wellbeing while investing in technology, responsible banking, risk management, and long-term relationships. Its workforce includes branch consultants, contact-centre teams, technology specialists, bankers, analysts, and corporate professionals. The Glenorchy position is part of ANZ's customer-facing retail network, where employees help local customers with daily banking and guide them toward appropriate products and services.
Australia offers opportunities in banking, healthcare, technology, construction, education, logistics, hospitality, agriculture, and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and Hobart; Tasmania provides a slower pace, strong community connections, and access to nature, although salaries and job numbers can be lower than on the mainland. Australian culture is generally informal, practical, multicultural, and respectful of work-life balance. Lifestyle options range from beaches and major-city entertainment to hiking, regional towns, and outdoor sports. Living costs are high, particularly rent in capital cities. Overseas applicants usually need an appropriate visa, such as an employer-sponsored, skilled, graduate, or working-holiday visa, and must meet eligibility, English, health, and character requirements. Before relocating, check current Department of Home Affairs rules, employment conditions, housing availability, healthcare access, and taxation requirements.
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