Front Office Receptionist - Japanese/European Language speaker

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role welcomes guests, manages check-in and check-out, handles reservations and guest requests, provides local and resort information, and supports smooth front-office operations. Candidates should have previous experience in luxury hospitality or a comparable guest-service position, excellent English communication skills, and fluency in Japanese plus a European language. Strong interpersonal skills, cultural awareness, attention to detail, computer literacy, and a professional appearance are expected. The candidate should be flexible with shifts, weekends, and public holidays, remain calm under pressure, and consistently deliver Four Seasons standards. Resort experience, knowledge of property-management systems, and additional language skills would be advantageous.

About the employer

Four Seasons Hotels and Resorts is a globally recognised luxury hospitality company operating hotels, resorts, and private residences in leading destinations worldwide. The brand is known for highly personalised service, elegant properties, strong attention to detail, and a people-focused workplace culture. Four Seasons Maldives at Landaa Giraavaru is a remote island resort in Baa Atoll, offering beachfront accommodation, dining, wellness, marine activities, and nature-based experiences. Team members work in an international environment serving guests from many countries. Resort employment commonly includes staff accommodation, meals, transportation within the property, training, and other benefits, although exact provisions depend on the employment contract. The company places significant emphasis on professionalism, guest satisfaction, teamwork, cultural sensitivity, and continuous development.

Working in Maldives

Maldives resort islands offer opportunities in front office, housekeeping, food and beverage, culinary operations, diving, watersports, engineering, finance, sales, wellness, and marine conservation. Local culture is shaped by Islam, Dhivehi traditions, fishing, seafaring, and close family communities; modest dress and respectful behaviour are important outside resort areas. Resort life is peaceful but remote, with shared staff housing, scheduled transport, tropical weather, and limited access to mainland shopping or nightlife. Employees generally work rotating shifts and may spend most of their contract on the island. Foreign nationals normally require employer sponsorship, a valid employment approval, and a work visa or permit arranged by the employer before or after arrival. Contracts should clearly confirm salary, service charge, accommodation, meals, flights, insurance, leave, and medical support. Malé is the main hub for international travel and administration.