Clearance Agent-Assoc

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Clearance Agent-Assoc supports customs clearance for international shipments, ensuring import and export documentation is accurate, complete and submitted on time. Typical requirements include strong administrative and computer skills, attention to detail, customer service ability and an understanding of freight, customs or international trade processes. Previous experience in customs brokerage, freight forwarding, logistics or a regulated processing environment is useful, although entry-level training may be provided. The successful candidate is expected to follow Australian customs and biosecurity requirements, meet service deadlines, resolve documentation issues, communicate with customers and government agencies, and work effectively within a busy team. Accuracy, reliability, confidentiality and the ability to manage competing priorities are particularly important.

About the employer

Federal Express Corporation, commonly known as FedEx, is a global transportation, logistics and express delivery company operating an extensive air and ground network. It provides time-definite delivery, international shipping, freight, customs clearance and supply-chain services to businesses and individuals. In Australia, FedEx supports domestic and cross-border shipments, helping customers move documents, parcels and commercial goods through customs and delivery networks. Its clearance teams play an important role in checking shipment information, coordinating with authorities and reducing delays caused by incomplete or inaccurate paperwork. The company is part of FedEx Corporation and employs people across operations, aviation, customer service, technology, sales and logistics. Work environments are generally process-driven and service-focused, with strong emphasis on compliance, safety, operational reliability and meeting customer commitments.

Working in Australia

Australia offers opportunities in logistics, freight forwarding, customs brokerage, warehousing, aviation, healthcare, construction, technology and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth and Adelaide, while regional areas also have demand in transport, agriculture and resources. Australian workplace culture is generally direct, practical and collaborative, with emphasis on punctuality, safety, fairness and work-life balance. Lifestyle varies from busy city living to relaxed coastal and regional communities, although housing and transport costs can be high in major cities. People relocating usually need an appropriate visa, such as an employer-sponsored, skilled, graduate or working-holiday visa; eligibility depends on occupation, qualifications, age and experience. Applicants should check current Department of Home Affairs rules, arrange health insurance, budget for rental bonds and confirm whether their qualifications or licences require local recognition.