Food & Beverage Service Crew

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Crew supports daily restaurant and dining operations at Shangri-La Singapore. Responsibilities typically include welcoming guests, taking and serving orders, preparing tables, handling payments, maintaining cleanliness, and responding courteously to guest requests. Candidates should have a service-oriented attitude, good communication skills, and the ability to work efficiently in a busy hotel environment. Previous hospitality or restaurant experience is advantageous, though training may be provided. The role requires teamwork, attention to detail, professional grooming, flexibility to work shifts, weekends, and public holidays, and the stamina to remain active for extended periods. Knowledge of English is generally expected; additional languages are useful.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for warm Asian hospitality, high service standards, distinctive dining, and comprehensive guest facilities. Shangri-La Singapore is an established luxury hotel set in extensive landscaped grounds near Orchard Road. It offers accommodation, restaurants and bars, meeting spaces, wellness facilities, and event services for leisure and business guests. The company places strong emphasis on guest satisfaction, teamwork, service professionalism, and employee development. Staff may benefit from structured training, international hospitality exposure, and opportunities to progress within the wider Shangri-La network, depending on business needs and individual performance.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Its multicultural society blends Chinese, Malay, Indian, and international influences, reflected in festivals, languages, food, and neighbourhoods. The lifestyle is safe, efficient, and urban, with excellent public transport, abundant food options, shopping, parks, and waterfront areas. Living costs, especially rent, are relatively high, so employer accommodation or shared housing can be valuable. Foreign employees generally need a valid work pass arranged through an employer. Hospitality roles may use permits such as the Work Permit or S Pass, subject to current eligibility rules, salary thresholds, quotas, and sector requirements. New arrivals should budget for a deposit, transport, meals, insurance, and daily expenses, and should verify employment terms and pass arrangements before relocating.