Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations across hotel dining outlets, ensuring smooth service, guest satisfaction and compliance with Shangri-La standards. Typical requirements include experience in a hotel, restaurant or similar hospitality environment, strong knowledge of food and beverage service, staff supervision skills and good spoken English. The successful candidate is expected to lead by example, brief and coach team members, manage reservations and guest requests, monitor presentation and hygiene, support stock and cash controls, and resolve service issues professionally. Flexibility to work shifts, weekends and public holidays is essential. A service-focused attitude, attention to detail, teamwork and the ability to remain calm during busy periods are important.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalised Asian-inspired hospitality, high service standards and a broad portfolio of luxury and upper-upscale properties. Shangri-La Singapore is a large city resort set amid landscaped gardens, with guest rooms, restaurants, event facilities, wellness amenities and extensive conference services. Employees typically work in a multicultural environment and receive exposure to international hospitality practices. Depending on the position and employment terms, benefits may include staff meals, uniform, training, service charge, medical coverage and opportunities for internal career development. Exact benefits vary by contract and eligibility.

Working in Singapore

Singapore is a modern island city-state with strong opportunities in hotels, restaurants, tourism, finance, technology, healthcare and logistics. Hospitality roles are available in luxury hotels, resorts, clubs, attractions and international restaurant groups, although competition can be high. The culture is multicultural and generally polite, organised and fast-paced, with English widely used at work. Lifestyle options include excellent public transport, safe neighbourhoods, diverse food, shopping, parks and nearby beaches, while housing and daily expenses can be relatively high. Foreign employees normally need an approved work pass before starting employment; the employer generally sponsors the application. Common options include the Employment Pass for professional roles and the S Pass or Work Permit for eligible skilled positions, subject to salary, qualifications, quotas and government approval. Candidates should confirm pass eligibility, accommodation costs, insurance and employment benefits before relocating.