Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling enquiries, preparing proposals and contracts, maintaining client records, coordinating appointments and assisting with reports and follow-up activities. The role typically requires a diploma or degree in hospitality, business, marketing or a related field, along with strong administrative and communication skills. Candidates should be organised, detail-oriented, confident using Microsoft Office and comfortable working with clients and multiple departments. Previous experience in hotel sales, reservations, events or a similar commercial environment is advantageous. The successful candidate is expected to provide prompt service, meet deadlines, protect confidential information and contribute positively to revenue and guest satisfaction.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for personalised service, high-quality accommodation, dining, wellness and event facilities. Shangri-La Singapore is an established city resort set in landscaped grounds near Orchard Road, offering guest rooms, suites, restaurants, meeting venues and leisure facilities. The company places strong emphasis on gracious hospitality, professional development, cultural awareness and long-term guest relationships. Employees commonly work in an international environment and collaborate across hotel departments to deliver consistent service standards. Benefits and employment terms vary by position and may include staff meals, training, healthcare coverage and hotel-related privileges.

Working in Singapore

Singapore is a compact, modern island city with opportunities in hospitality, tourism, retail, finance, technology, logistics and professional services. Its culture is multicultural, combining Chinese, Malay, Indian and international influences, with English widely used at work. Lifestyle is convenient and generally safe, supported by excellent public transport, diverse food, shopping, parks and an active social scene. Rent can be expensive, especially near central districts, so many newcomers share accommodation or live near MRT lines. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, and eligibility depends on salary, qualifications and government assessment. Employers usually guide successful candidates through the application process. New arrivals should budget for housing deposits, transport, insurance and daily expenses, and check current immigration requirements before relocating.